We Don’t Call it Customer *Success* for Nothing

Our Customer Success team has one purpose — to make sure our senior engagement technology is perfectly tailored to your community now, tomorrow and every day.

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90% first-contact resolution rate

81 Net Promoter Score (NPS) year to date

98% customer retention year over year

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100+ helpful knowledge articles at your fingertips

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Magic. Just pure magic.

The Biggest and Best in the Industry.

Our team of 16 (and growing!) delivers world-class customer service with the success metrics to back it up.

Ken

Ben

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Beth

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Jorge

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Alex

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Kevin

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Cory

Fenot